 From Lathe to Your Door
All shipment costs are based on country of destination and the number of bats being shipped and will be calculated at the time of order. Shipping costs will be calculated in the shopping cart. The maximum # of bats allowable in the cart at one time is 12. If you need to order more than 12, please contact us for shipping cost.
DHL CANNOT SHIP TO A P.O. BOX.
A PHYSICAL ADDRESS MUST BE USED TO SHIP TO.
Canadian Orders
For orders throughout Canada we use DHL or Fed x. This service typically takes between 1-5 business days for delivery. This depends on your distance/location from our facility. If you need your bats sooner, other shipping options are available at an extra cost. Please let us know if you need us to get us your bats to you quicker and we can make that happen.
USA Orders
For orders to the United States we use DHL or FedEx. We have worked closely with this company over the last several years to get the best shipping prices we can. Fuel surcharges vary each month and are not in our control. Our shipping prices are for DHL's ground service that can take from 3-7 business days. If you need your bats to ship by DHL Express, let us know. and we will get you the cost of this service. DHL Express shipments take 1-2 business days to arrive from the date of shipment.
International Orders
To get your order to an international destination we will use either DHL or Canada Post. We will work with you to decide on what is the best method tased on cost and transit times.
SHIPPING COSTS
THESE COSTS WILL BE THE SAME AS YOU SEE IN THE CHECKOUT PROCESS
ALL PRICES ARE IN CANADIAN DOLLARS
| # OF BATS |
CANADA |
USA |
INTERNATIONAL |
| 1-2 BATS |
$15.00 |
$21.00
|
EMAIL FOR PRICE |
| 3-5 BATS |
$20.00 |
$27.00 |
EMAIL FOR PRICE |
| 6-11 BATS |
$23.00 |
$34.00 |
EMAIL FOR PRICE |
| 12 BATS |
$23.00 |
$40.00 |
EMAIL FOR PRICE |
| 13+ BATS |
EMAIL FOR PRICE |
EMAIL FOR PRICE |
EMAIL FOR PRICE |
Taxes/Duties
Canada:
Shipments that have Canadian addresses will be subject to paying 5% GST.
Shipments going to HST participating provinces will pay the appropriate HST amount:
BC -12%
ON/NB/NF - 13%
NS - 15%
USA/International:
Shipments to US or International addresses may have duties imposed on the incoming goods. We do not collect any federal or state tax. Your government collects these, and Prairie Sticks does not have any control as to what the charges will be, if any. We are not responsible for paying any of these charges.
Shipments Damaged in Transit
All of our shipments come with a standard $100 insurance placed on it. If you wish to purchased more insurance (for larger shipments) please let us know. The cost is $3.50 per $100 of insurance. If you do not decide to purchase more we are not liable for any damages over the $100. In the rare event that your package is damaged in transit please contact us WITHIN 24 HOURS of receiving the shipment. Any more time than this and DHL may not validate the claim. It is your responsibility to notify us, so we can start a claim for you. Please keep all shipping materials and do not throw anything away.
Warranty/Exchanges
As with all wood bat manufacturers, we do not guarantee any of our bats against breakage or damage of any kind. Nor are we responsible for any injury caused by a bat, or bat fragment, that may be projected into the field of play, dugouts, or seating areas.
If you receive your Prairie Stick and it is not to the specifications that you gave at the time of ordering or are unsatisfied; please email us as soon as you receive your order. If the invoice that we have on record does not correspond with the bat you have received we will replace it as long as the bat is unused. All exchanges must be sent back to the address listed on the website.
If your order qualifies for an exchange we will ship the bat back at no charge.
FOR ORDER STATUS OR SHIPMENT TRACKING, PLEASE
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
US.
WE WILL ANSWER YOUR QUESTION VIA E-MAIL WITHIN 24 HOURS.
|
